Frequently Asked Questions

If you value your time and have two or more graphic design needs per month, then we are perfect for you.

Some of our most common customers include small businesses, marketing professionals, consultants, freelancers and web designers.
Anything that would take a competent designer 30 minutes or less to create. We know that can sound a little ambiguous, so here is a list of some of our most common requests:

  • Flyers
  • Facebook cover photos & banners
  • Images for blog posts
  • Advertisements (print or digital)
  • Photo manipulation
  • Business cards
  • Social media graphics
  • ...and anything else you can think of!

Want more detail? Click here to check out our How It Works page.
Yes, we really offer unlimited graphic design tasks. Revisions are also unlimited. Remember, we aren't happy until you're happy.

Keep in mind that you can only submit one task at a time and the current task must be completed before you submit a new request. Each revision counts as a new task.
Email us. It's really that simple.

Once you sign up for an account you will be given more detailed instructions, in case you need them. We're here to make the process as seamless for you as possible.
It depends on the task. As a general rule, more detail is always better. Usually, most customers will include the following info:

  • Size and format of finished design
  • Examples of similar work
  • Preferred style and colors (if you hate the color red, tell us!)
  • Where will the finished design be used (web, print etc.)
  • Any relevant links (your company Facebook page or website, for example)
Our delivery times take a maximum of 2 business days (usually faster).

Requests are delivered during business days (Monday-Friday).
You own it! Feel confident knowing that you own 100% of any work we create for you.
We're sorry to see you go! If you need to cancel your account, email us:

We will get your account canceled within 1 business day. No hassle. We're not Comcast.

Have more questions?

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We're super excited to have you join the family.
You're going to love the experience.

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